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Service and portal guides
Results: 27
Account security at Royal Golden: password and two-factor sign-in
Your Royal Golden account holds your identity documents, applications and payments. This guide shows how, in the portal's "Security and privacy" section, to change your password, turn on two-factor sign-in, keep your recovery codes and recognise fake messages.
Royal Golden's contact and support channels: which for what
Royal Golden has several channels: live chat on the site, the contact form, the application's secure messages and support tickets in the portal, and e-mail. This guide shows which channel to use for each question for a faster and safer answer, and what never to send by messaging app or e-mail.
Translation and apostille of Vanuatu documents
Vanuatu documents, such as a birth certificate, citizenship certificate or police clearance certificate, sometimes need to be translated into another language and apostilled to be accepted in another country. This guide explains Royal Golden's translation and apostille from Vanuatu service step by step.
Paying safely with tether (USDT) at Royal Golden
Payment with tether (USDT) at Royal Golden is made on the TRON network (TRC-20). This guide shows how to send the exact amount, where to enter the transaction ID, how to choose the right network, and how to avoid common mistakes and scams in crypto payments.
After Vanuatu citizenship: services you may need
Getting Vanuatu citizenship does not end the paperwork: passport renewal, the national identity card, a copy of the birth certificate, the police clearance certificate, a physical address, registering an international company and translating documents. This article introduces Royal Golden's services after citizenship and the documents each one needs.
Renewing a Vanuatu passport from abroad with Royal Golden
Citizens of Vanuatu who live outside the country can order passport renewal through the Royal Golden portal; the price includes all renewal costs, and the new passport reaches their address by DHL. This guide explains the documents, the steps and tips for preparation.
Verifying a Royal Golden invoice or receipt with its QR code
Every Royal Golden invoice and receipt has a verification code; scanning it opens an official page on the site showing whether Royal Golden issued the document and what its status is today. This guide explains how to verify, what each result means and the right thing to do if something does not match.
Your Royal Golden account balance: topping up and paying
The account balance is a prepayment for the services on the site. It is topped up in tether (USDT) on the TRON network (TRC-20) at one US dollar to one tether, and it can pay service orders, invoices, Dubai visa payments and contract stages. This guide explains top-ups, payments, the history and the security points.
Which Royal Golden service is right for you
Royal Golden has several groups of services: Dominica and Vanuatu citizenship applications, the Dubai tourist visa, services after citizenship for citizens of Vanuatu and Dominica, and translation and apostille of Vanuatu documents. This guide helps you find the right starting point for your situation.
Royal Golden's free online consultation: how it works
In the free online consultation you ask about the Dominica and Vanuatu citizenship programmes, and a member of our team answers in your account, by phone or in a video call. This guide explains how to request it, choosing the topic and the way of answering, scheduling and how to prepare for a useful conversation.
The services contract and payment stages in the Royal Golden portal
Before your application is submitted, you read the services contract in the portal, confirm each point and sign electronically with your full name. After signing, the contract amount, payment stages, due dates, the term of the services and the application's history are shown on the contract page. This guide explains that page section by section.
Secure delivery of documents by DHL in Royal Golden's services
Passports, national identity cards, certificates and official translations in Royal Golden's services are sent to your address by DHL with a tracking code. This guide shows which services include DHL delivery, how to enter your address correctly and what to watch for on delivery.